Tuesday, 3rd June 2014

by Joshua Gaskell

The BBC News website this morning states that,

More than 20,000 students complained to their universities last year, a Freedom of Information request has shown. Responses from 120 universities across the UK revealed that total academic appeals and complaints were 10% higher in 2012-13 than in 2010-11.

We could have guessed that this would happen, but the shocking thing is that David Willetts seems to think that it’s welcome news. He says,

If there are more complaints because students are more aware of what they should expect of funding and are more demanding, then I think that’s a good thing.

Students should see their lecturers and tutors as senior colleagues and companions in study. They should spend their time enjoying university life, exploring a new place, finding out about themselves. They should have the freedom to become totally absorbed in the Second Anglo–Dutch War, Don Juan, the engineering of the Clifton Suspension Bridge. Freephoning a consumer complaints number to whine that a lecture started five minutes late is many things, but it’s not an education.